Dianna Phan
Practice Manager
Dianna Phan
Practice Manager
Dianna is a highly accomplished professional who earned her Bachelor of Science degree in 2012. Her career journey has been marked by a diverse range of experiences, beginning with her laboratory background involving quality assurance work and evolving into roles encompassing real estate, office management, debt recovery, and successful entrepreneurship.
Today, Dianna plays an integral role at McDonald Legal, serving as the driving force behind our team. She believes in an engaging and collaborative work culture, supporting the team to ensure excellence whilst maintaining work/life balance. She is a pioneer of automations; systemizing and implementations of processes to increase efficiency.
Dianna is known for her exceptional ability to make things happen, and she is the go-to expert for handling matters of any scale. With her expertise and dedication, Dianna manages financial reporting, compliance, firm accreditations, and marketing.
Areas of expertise:
- Legal practice management
- Business management
- Recruitment and onboarding of staff
- Office management
- Technology and system implementation
- Internal procedural standards
- Trust accounting
- OH&S/WHS management
Qualifications:
- Certificate 4: Real Estate Practice
- OH&S, HACCP and QA/GMP Trained
- Bachelor of Science; double major in biochemistry and microbiology
Professional Affiliations:
- Member, Australasian Legal Practice Management Association (ALPMA)
